Globe 1Q revenue growth at record level P31.1 Bln; up 4% on-year

Globe Telecom closed the first three months of 2017 with record-level consolidated service revenues of P31.1 billion, 4% higher than same period last year’s P30.0 billion, and P62 million higher than prior quarter’s all-time high revenues. 

The sustained solid revenue growth across all data-related segments, as well as the continued subscriber expansion for both mobile and broadband, led to this period’s strong performance. This was likewise aided by the company’s game-changing initiatives including a digital lifestyle play, innovative offers, and content partnerships with iconic global brands, backed by robust 3G and 4G networks nationwide. 

“We are seeing encouraging improvements this quarter, despite the temporary setback on profits as we continue to lay down the foundation to secure sustainable growth in the future. Our continued aggressive network modernization and upgrades using the latest technologies are all geared towards enhancing our internet services, so that our customers can have a wonderful and seamless connectivity,” Globe President & CEO Ernest Cu said. 

Mobile revenues stood at P23.8 billion as of end-March 2017, up 3% year-on-year, from the P23.1 billion reported a year ago. This was mainly attributed to the continued strong data consumption as more customers adopt the digital lifestyle. TM, the company’s mass-market brand, registered 7% revenue growth from last year, while Globe Prepaid revenues posted 3% improvement from 2016. Globe Postpaid revenues on the other hand, was flat year-on-year. Globe Telecom’s mobile subscriber base reached 58.6 million for the first three months of the year, up 2% from the 57.3 million subscribers reported in the same period of 2016. 

On a product perspective, mobile data remains the biggest contributor to total mobile revenues, now reaching 42% as of the first three months of the year. Mobile data service revenues registered close to P10.0 billion for the three-month period just ended, or 8% higher than the P9.2 billion reported a year ago. Mobile data traffic grew 84% from 71 petabytes (PB) in the first three months of 2016 to 131 petabytes (PB) this period, as smartphone penetration now reached 63%. The continuous ramp up of data traffic and smartphone penetration only proves that Globe remains to be the network of choice of mobile data users. Mobile voice declined by 3% year-on-year while SMS increased by 3%. 

The Globe home broadband business likewise showed consistent growth year-on-year, registering a total of P3.8 billion revenues as of end-March this year, up 9% from the P3.5 billion reported a year ago. Home broadband’s robust revenue performance was boosted by the continued subscriber expansion, which now reached 1.19 million as of the first three months of 2017. This was likewise aided by the strong take-up of home broadband’s latest plans and bundles which caters to the growing demand for lifestyle and entertainment-driven connectivity requirements such as video, gaming, information, commerce, shopping, and banking. 

Globe Telecom’s corporate data business improved by 7% at P2.5 billion as of end March this year, higher from the P2.4 billion posted in the same period of 2016. This was mainly attributed to the rising demand for data connectivity, impacting customer base expansion, circuit count increase and higher usage. Traditional fixed line voice revenues however, posted a decline of 2% from same period last year. The company’s record-level consolidated EBITDA stood at P13.3 billion, up 2% from same period last year. Total operating expenses and subsidy grew by 5% year-on-year to reach P17.8 billion from P17.0 billion last year, as Globe continued to invest in its data networks and support the growing subscriber base. EBITDA margin was at 43%, lower than the 44% margin reported a year ago but still higher compared to the 40% recorded in the fourth quarter of 2016. 

Despite the sustained topline and EBITDA growth, the impact of higher interest expenses and depreciation charges from its network infrastructure investments, as well as the company’s share in equity losses and spectrum amortization related to the SMC telco asset purchase, weighed down Globe Telecom’s net income. Net income for the period declined 13% to only P3.8 billion from the P4.3 billion reported in the same period of 2016, as the charges related to the SMC telco asset purchase were not present in last year’s levels. The company’s core net income, which excludes the impact of non-recurring charges, and foreign exchange and mark-to-market charges, likewise declined by 12% year-on-year to reach only P3.7 billion from P4.2 billion in the first quarter of 2016.

Globe, UC hold PRISM digital literacy training program for teachers in the Visayas

Globe PRISM participants in Cebu

Globe Telecom, in partnership with the University of Cebu (UC), held recently the culminating activity for the Visayas leg of PRISM, a digital literacy training program designed to equip private school teachers with technological skills for effective classroom teaching.

This is in line with Globe Telecom’s sustainability commitment to empower every Filipino with world-class learning through technology in response to United Nations Sustainable Development Goal No. 4 to “ensure inclusive and quality education for all and promote lifelong learning.”

“These days, it is imperative for teachers to learn how to use information and communications technology (ICT) tools in the classroom if they want to motivate students to learn and to help increase their skills for entrepreneurship and employment. The changing times mean that teachers need to continuously adapt to their evolving role. Through this program, we are assisting the teachers in discovering new ways in which they can foster creative and critical thinking among the students,” said Michelle Tapia, Globe Advisor and Head of Education Strategy & Innovation.

The partnership with the University of Cebu has proved to be a natural fit, sharing the same vision in technology’s critical role in the 21st century. Dr. Anna Liza B. Son, Vice Chancellor for Academic Affairs of UC said: “We are happy to host the Visayas leg of PRISM. UC, one of the leading universities in the region, continues to democratize quality education guided by the core values of innovation, camaraderie, alignment, respect and excellence (ICARE). As education becomes increasingly competitive, UC believes that ICT is a catalyst to respond effectively to society’s demands. This challenge has steered the university to implement a number of initiatives related to ICT. Our mission is to equip our teachers with knowledge, skills and desirable attitudes on technology utilization which will benefit the educational system. We firmly believe that if we train and develop our people, this will reflect in the quality of graduates that we produce.”

The pressing need for digital learning skills prompted Globe early this year to reach out to 1,000 educators from all over the country. Of the number, 140 teachers came from the Visayas region. The program was participated by representatives from the University of Cebu, Cebu International School, Holy Name University, Negros Mission Academy, Sacred Heart School- Ateneo de Cebu, Sacred Heart School- Hijas de Jesus, Santa Isabel International School, St. Joseph College, University of Negros Occidental- Recoletos, University of San Carlos, University of St. La Salle, St. Paul University Dumaguete, and Silliman University. 

Through PRISM, the selected teachers underwent a three-week professional development program conducted by Globe. It included a two-day immersive bootcamp, distance project-based learning, and personalized coaching. A key component of the program is the Brightspace Integrated Learning Platform where the teachers underwent distance learning for three weeks with access to the global Brightspace Community and multimedia resources to guide them through the learning process as well as a seamless platform to collaborate with learning coaches and teachers in real time. For the culminating activity, the teachers were invited to showcase various projects on technology-enabled instruction and content development.

PRISM is supported by Globe myBusiness whose mission is to help transform Philippine schools and empower every Filipino with world-class learning through technology. “We want to create a better education system through an ecosystem of enablers. We want to impact the lives of the students in the best way that we can. But first, we have to train the teachers on the effective use of technology to encourage 21st century learning in the classroom,” said Derrick Heng, Senior Advisor, Globe myBusiness Group.

Teachers who attended the PRISM Digital Literacy Program were nominated by both Globe and the Private Education Assistance Committee (PEAC). The PEAC National Secretariat processed the nominations submitted by schools nationwide while a Vetting Committee, composed of two (2) representatives from the Coordinating Council of Private Educational Associations (COCOPEA), a DepEd Regional Director, and the PEAC Executive Director, was set in place to closely vet the nominated teachers.

PRISM was earlier conducted in Metro Manila and Naga City while Pampanga and Cagayan de Oro City will follow within the first half of the year. 

Technology alone can’t protect your business against cyber threats – ePLDT

Due to the rise of the Internet of Things (IoT), information is being collected at an unprecedented rate, with much of it being highly personal and confidential. It is because of this that cybersecurity is of much greater importance today.

Angel Redoble

ePLDT, an industry-leading provider of digital business solutions to enterprises in the Philippines, is warning local companies that employing data security software and hardware is not enough to combat cyber-threats. This is according to its newly appointed head of cybersecurity.

“Companies that focus on data security technology alone unfortunately do not understand cybersecurity,” said Angel Redoble, Chief Information Security Officer of ePLDT. 

“Because a single attack can affect every department of a company, cybersecurity therefore should be approached holistically by integrating it in every aspect, not just in technology. To do this, a company must first focus on having a strict protocol or process and must have the right people who are skilled to combat different kinds of threats. Once these are integrated with the appropriate technology, a company can achieve business resiliency.”

This crucial insight follows on the heels of Ernst & Young’s Global Information Security Survey of 2016 and 2017 which reveals that 64% of 1,735 firms surveyed, which includes Philippine companies, admitted that they have zero or mere informal threat intelligence programs. Moreover, 42% do not have an agreed communications strategy or plan in place in the event of a significant attack.

A security process or program provides the framework for keeping a company at a desired security level by assessing the risks, deciding how to mitigate them, and planning on how to keep programs and practices up to date. ePLDT notes that this is where most companies fail because they only treat cybersecurity as technology or software.

“The hundreds of thousands of vulnerabilities that are recorded every day plus the evolving hacking methods just goes to show that like a process, cybersecurity is a never-ending journey and should be evolved to mitigate & manage new threats,” said Redoble.

Data security skills on the other hand are also crucial since a skilled workforce can identify and therefore understand how to handle the vast majority of threats to data, like malware or hackers seeking confidential information.

Redoble recognizes that some institutions do not employ cybersecurity because of financial constraints but also notes that this should not stop them because the tradeoffs are more than beneficial for a company’s performance and existence. 

“Thanks to growing trends, not deploying cybersecurity is and will become more costly in the future. Companies who are serious about surviving must place it as a business imperative as a single attack can break any business.”

Fortunately due to the current trends and developments in cybersecurity, businesses can now achieve the process, technology, and skills to uphold security through inexpensive means. By administering an assessment of their current capabilities, a company can already set certain protocols while the lack of skills problem can be addressed by teaching the staff how to recognize an attack.

With regards to technology, Redoble notes that there are various data security measures that are being offered subscription-based. However, applying these three may leave a company’s in-house I.T. department drained and will lead them to focus on security rather than boosting productivity. As a solution, Redoble recommends to partner with an end-to-end data security provider.

As a leader in data security services in the country, ePLDT’s Cyber Security portfolio is a suite of services that cover devices, systems, processes, and expertise, designed to defend enterprises from multiple security risks, evolving threats, and malicious software attacks. The portfolio is further boosted by ePLDT’s vast infrastructure network due to its 9 state-of-the art data centers and is recognized internationally through its ISO 27001:2005 Information Security Management System (ISMS) certification.

To know more about ePLDT’s cybersecurity offerings, visit www.epldt.com/solutions/cyber-security/.

Globe Future Makers

Be a #GlobeFutureMaker and get a chance to have mentorship and grant support for your innovative solutions that can help address social issues caused by poverty. Doing a #GlobeOfGood can change the nation. Visit www.globefuturemakers. com to apply or nominate a #GlobeFutureMaker

Globe and Mabuhay Miles give free sims to PAL passengers

Instant communication with loved ones in the Philippines

The International Business Group of Globe Telecom partnered with Mabuhay Miles to make it easier for balikbayans, OFWs, and travelers to get in touch with their loved ones when they reach the Philippines via free Traveler sim cards distributed to passengers on PAL’s international flights to Manila.

“We continuously strive to serve the needs of our dear OFWs, balikbayans and tourists. Through the partnership with Mabuhay Miles, we have created an avenue where our customers are able to enjoy their homecoming by means of instant communication as soon as they land,” said Nikko Acosta, Senior Vice President of the International Business Group of Globe Telecom.

Since December 14, 2016, the Traveler sim has been distributed to passengers on PAL international flights for free. As a bonus, customers can avail of unlimited calls to Globe and TM mobiles, 20 all-net SMS and 15MB mobile data valid for one day.

“Through this partnership with Globe, we are very happy to give our Mabuhay Miles customers a more enriching in-flight experience by making them feel we are making their trip to the Philippines more rewarding,” said Kevin Hartigan-Go, PAL VP for Ancillary Business Unit. “As of today, we have supplied hundreds of thousands of PAL passengers with free sim cards and we cannot wait to give to more!” Hartigan-Go added.

Mabuhay Miles will give 500 bonus miles when Traveler Sim customers register or update their membership information.

New members need to enroll at www.mabuhaymiles.com and text their Mabuhay Miles number using the Traveler sim to 3456. Existing members can update their profile by texting their Mabuhay Miles number, name and email address to 3456. 

Passengers can buy prepaid load at the Globe booths at NAIA 2 (PAL terminal), other international airports nationwide, and at over 800,000 Globe retailers around the country.

Globe At Home subscribers fly to the U.S. for the NBA All-Star Weekend!

“The NBA All-Star Weekend is one of the most exciting sporting events in the world, and we want to create winning moments for our subscribers by bringing them where the action is,” says Martha Sazon, Senior Vice President of Globe At Home. “Watching an NBA All-Star game live is a once-in-a-lifetime experience that we want to share with the winning Globe broadband subscribers.”

Lucky broadband subscribers flew to New Orleans this weekend for the 2017 NBA All-Star festivities and got the MVP treatment with their tickets, accommodations, and airfares care of Globe At Home.

Late to news? Don’t fret! More subscribers will get a chance to watch live games in the U.S.! The next batch of winners will be drawn on February 27, 2017 where two winners will win two NBA regular season tickets with roundtrip airfare and hotel accommodations. The last batch of winners will be drawn on March 20, 2017 who will get to watch an NBA Finals game and the 2017 NBA Draft live!

“Globe At Home strives to create a seamless experience for all subscribers, and this extends to our promos as well,” says Sazon. “All of Globe At Home’s subscribers will be automatically added to the raffle with the NBA LEAGUE PASS.”

Subscribers to Globe At Home Plan 1299 and higher service offerings have six months of free access to NBA LEAGUE PASS. The NBA LEAGUE PASS is a subscription service that lets users watch NBA games live, complete with multi-game views in high-definition quality. Globe At Home subscribers are eligible to join the raffle by simply activating the promo code sent to their account. Broadband subscribers will get the same number of raffle entries as the denomination of the plan.

Join us as we celebrate the NBA All-Star Festival from February 18 to 19 at the Bonifacio High Street Activity Center, where you can catch the NBA All-Star Weekend live, participate in exciting on-court activities and exhibition games, as well as win amazing prizes.

For more information on Globe At Home, call 730-1010, visit www.globe.com.ph/broadband or the nearest Globe store. For more information about the NBA Fly Away Promo, visitwww.globe.com.ph/surf/plan/nba/fly-away-promo.

DICT AND PCTO TO HOLD THE FIRST PHILIPPINE TELECOMMUNICATIONS SUMMIT

DICT Secretary Rodolfo Salalima speaks to the media during the Philippine Telecoms Summit Press Briefing on February 22, 2017

“The consensus among all players is to work on concrete solutions. It will not be a blame game. This way, we will be able to move forward and fast track ICT,” shared Eric De Los Reyes, Chairman of the Philippine Chamber of Telecommunications Operators (PCTO), during the Press Briefing of the first ever Philippine Telecoms Summit. Held at Via Mare Restaurant, on February 22, 2017, the media briefing was attended by heads of the Department of Information and Communications Technology (DICT) and PCTO, and representatives from Globe Telecom and Smart Communications.

PCTO, in partnership with DICT and the National Telecommunications Commission (NTC), brings together the Telecommunications Industry’s stakeholders, comprising of government agencies and regulators, industry players, experts, and consumers in one event to address the problems and issues surrounding the state of Telecommunications in the country today.

The PH Telecoms Summit will address three main concerns: Cost, Coverage, and Speed of telecommunication services in the country, and how these can be fixed with the cooperation of all stakeholders. Representatives from the different interest groups will be given the opportunity to deliver their concerns and establish dialogue with all the participants. DICT Secretary Rodolfo A. Salalima promises that the Summit will be a no-holds-barred discussion; “I want the problems and challenges all out during the Summit, because if not, we will not know how to find a solution,” he added during the Briefing.

“The problem of one is the problem of all,” reiterated the Secretary, emphasizing the shared responsibilities among the government, the private, and the public sectors. With the goal of using Telecommunications as a tool for Nation Building, the two-day summit serves as a vehicle towards better internet and telecoms services.

Secretary Salalima concluded his statement with a message: “You have the power to use ICT as an enabler for education, enterprise, governance, and social empowerment.”

The Philippine Telecoms Summit 2017 will be held on March 9 and 10, 2017 at The PICC Forum, Pasay City, Manila. Follow DICT on Facebook, Twitter, and http://dict.gov.ph for updates.

Mindanao’s Parasat Cable TV boosts service with Globe Business connectivity solutions

(L-R) Parasat Cable TV Chairman Elpidio Paras and Globe President and CEO Ernest Cu formalize the partnership between Globe and PARASAT.

Parasat Cable Television (PARASAT), Mindanao's only digital television system provider, further boosts its services with connectivity solutions from Globe Business, the information and communications technology arm of Globe Telecom, in response to high demand for broadband internet in the region.

PARASAT has signed up for Globe Business’ Direct Internet which allows the company to offer its customers fast and reliable internet access supported by a robust and broad international and domestic network.

Elpidio Paras, Chairman of PARASAT said, “We continuously improve our operations to achieve a level of excellence that is vastly superior to all others in the industry. Thus, we put our trust in Globe Business to help us strengthen our leadership in state-of-the-art cable TV and broadband services in Southern Philippines and allow us to expand our reach not only in Mindanao but also in Visayas.”

Mike Frausing, Globe Senior Advisor for Enterprise and IT Enabled Services Group, on the other hand, said: “We are thrilled and privileged to have been chosen by PARASAT. We are very excited for the partnership and we look forward to the different ways Globe Business can help grow their business through the services that they availed from us.”

To date, PARASAT has coverage in the following areas: Cagayan de Oro City and municipalities of Opol and Tagoloan in Misamis Oriental; Malaybalay, Bukidnon; and San Carlos City, Negros Occidental. It has also formed partnerships with other cable operators in El Salvador, Alubijid, Laguindingan, and Balingasag in Misamis Oriental, as well as in Don Carlos and Valencia in Bukidnon. It is continuously expanding its coverage to the east and west sides of Misamis Oriental.

To learn more about Globe Connectivity Solutions, visit business.globe.com.ph/solution s/connectivity or contact a Globe Business Account Manager.

Strict social media membership rules pushed to curb cybercrime

Negros Oriental Rep. Arnolfo Teves Jr. is proposing the mandatory authentication of online and social media memberships in the country to address cyber bullying, illicit drug trade, and prostitution.

He filed House Bill 4093 seeking the registration of online and social media accounts using any valid government-issued identifucation and/or barangay certificates.

“It aims to address cyber bullying, harassment, online scam and libel and even illicit drug trade and prostitution by holding individuals, private and public entities accountable for their online interactions,” Teves said.

“To verify identities, online social networking services will be obliged to require their users, whether resident or non-resident, to supply and link their accounts to the valid identification numbers provided by the government,” he said.

The neophyte lawmaker laments that the social media has been used as a mode to bully and harass individuals and institutions.

In a 2015 Stairway Foundation, Inc. survey, 60 percent of Filipino children aged 7 to 12 and 80 percent of teenagers aged 13 to 16 revealed that they were bullied through social media.

“The Cyber Crime Act has not curbed cyberbullying and harassment because it is in spirit libel law extended to the realm of the Internet. The law does not address the issues of traceability and accountability that should be inherent in social media accounts from the point of registration,” Teves said.